Trina Solar's Announcement on Preventing Sales in Unauthorized Channels
Trina Solar's Announcement on Preventing Sales in Unauthorized Channels
Dear Partners and Consumers.
Recently, TrinaSolar has found that some merchants in the market are not authorized by TrinaSolar and are selling solar module products suspected to be our brand through informal channels. This kind of behavior seriously disturbs the market order, harms the legitimate rights and interests of authorized dealers and consumers, and may cause significant risks to product quality, after-sales service and user rights and interests.
In order to protect the rights and interests of consumers and partners, and maintain the healthy development of the industry, our company solemnly announces the following.
1.Uniqueness of Authorized Channels
Trina Solar sells its products through official sales and officially authorized eco-partners; it has not authorized any third party to sell through e-commerce platforms, offline stores or other channels. Consumers can check the list of authorized dealers through our company's official website (https://trinax.trinasolar.com/) or official customer service (400-689-0000).
2. Risk warning of non-authorized products
Quality Hidden Danger: Non-authorized channel products may be from unknown sources, with risks of counterfeiting, refurbishment or non-original parts, and cannot enjoy Trina Solar's standard warranty service.
- Lack of after-sales service: Once quality problems occur in unauthorized products, our company will not be able to provide technical support and after-sales service, and the rights and interests of users will not be protected.
- Legal Risk: The sale of unauthorized products is suspected of violating trademark rights and unfair competition, and our company reserves the right to pursue the legal responsibility of the relevant subjects.
3. Consumer Protection Suggestions
- Please make sure to purchase products through Trina Solar's official sales and officially authorized eco-partners, and ask for formal invoices and warranty certificates.
-If you find any suspected unauthorized sales behavior, please contact our company immediately to report (Reporting Phone: 400-689-0000-3), and will be rewarded upon verification.
4.Statement on the violation of the law
Trina Solar has initiated market investigation and legal procedures, and will take measures against infringing merchants, including but not limited to legal proceedings and claims, to firmly safeguard market fairness and consumer rights and interests.
Trina Solar has always been adhering to the mission of “benefiting all mankind with solar energy” and is committed to providing high-quality products and reliable services to customers worldwide. We call on consumers to be more vigilant, resist market-disturbing behaviors, and work together to maintain a healthy ecosystem in the industry.
Thank you for your trust and support!
All brands are severely cracking down on non-authorized dealers selling their products, so we hope that all bosses will choose the official authorized channels for purchasing solar panels!
Xinjie New Energy is the official authorized supplier of the brand, welcome your inquiry!
